Welcome to SpiceBoat ! Before you embark on your organic shopping journey with us at www.spiceboat.in, we kindly request you to carefully read and understand the following terms and conditions that govern your use of our platform and the purchase of our products. Your use of our website signifies your acceptance of these terms.
Product Variations
Please be aware that variations in product packaging may occur due to factors including manufacturing updates and packaging materials. While we strive for consistency, there might be differences between the images displayed on our website and the actual products you receive. These variations are natural and do not compromise the quality of the product.
Shipping and Delivery
While we aim to deliver your orders in a timely manner, unforeseen circumstances like natural calamities or technical issues faced by our courier partners might cause delays. We appreciate your understanding and patience during such situations.
Delivery times provided are estimates and are subject to change based on factors like shipping location, availability of products, and external circumstances.
Order Confirmation
After placing an order, you will receive an email confirming your order details. This email acts as a confirmation of your order but not as an acceptance of your offer to purchase. We reserve the right to cancel or modify your order if any issues arise, including stock unavailability or payment discrepancies.
Cancellation and Refunds
If you wish to cancel an order, please contact our customer care team at contact@spiceboat.in. Please note that cancellation requests are subject to review and approval by our team.
Refunds will be processed as per our refund policy, and any eligible refunds will be initiated promptly upon verification of the cancellation reason and order details.
User Responsibilities
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
You agree not to use the website for any unlawful or prohibited activities and to abide by all applicable laws and regulations.
Intellectual Property
The content on our website, including images, logos, text, graphics, and software, is protected by intellectual property rights and may not be used without our explicit permission.
Liability
We strive to provide accurate and up-to-date information on our website. However, we do not warrant the completeness, accuracy, reliability, suitability, or availability of the information, products, or services displayed.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed about any changes.
By using our website and placing orders with SpiceBoat, you acknowledge and agree to these terms and conditions. We are committed to providing you with a seamless shopping experience while maintaining transparency and integrity in all our operations. If you have any questions or concerns, please feel free to contact our customer support team at contact@spiceboat.in.
Thank you for choosing us for your organic shopping needs!